Associate Asset Protection

At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.

Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng.

Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company.

Summary of Job Scope and Expectations:

The Associate Asset Protection position is responsible for providing immediate response to Operators on asset protection issues.  This position resolves initial equipment breakdowns directly or by contacting appropriate vendors.  The Associate Asset Protection works with the Asset Protection team to address broad-based concerns and with the security system vendors and the IS Department to integrate security software.  This position trains Operators to use the security technology effectively and uses reports generated by the technology to monitor Operators’ use of security technology to detect fraud.

Essential functions:

The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities. Reliable and dependable attendance is required.

• Responsible for providing immediate response to Operators on asset protection issues.  Resolves initial equipment breakdowns directly or by contacting appropriate vendors, resolving system and equipment problems within 24 hours. 
• Works with the security system vendors and the IS Department to integrate security software. Maintains a list of common security software issues and convenes meetings within Asset Protection to develop solutions and improve the technology’s effectiveness.  Works with the Asset Protection team to address broad-based concerns based on recurrent issues requiring response. 
• Trains Operators to use security technology effectively and uses reports generated by the technology to monitor Operators’ use of the security technology to detect fraud.   Develops e-modules to train new store managers on an ongoing basis.
• Performs special projects related to security technology.  Works with the Asset Protection team on major security initiatives.  Maintains security equipment database and makes recommendations for store security equipment upgrades.
• Identifies Key Performance Indicators (KPIs) that provide the rationale for AP Analysts to conduct on-site visits to stores. Maintains Operator accountability to the Delaget EBMRS software, including monitoring up-time, usage, and follow up for all Operators.