Operations Support Assistant
At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.
Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng.
Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company.
Summary of Job Scope and Expectations:
The Ops Support Assistant position is responsible for providing administrative, clerical, and technical support to Operations leaders. This position coordinates activities within the Ops Services Department, including management of the maintenance calendar, scheduling of appointments and meetings, and arranging travel for department associates.
Essential functions:
The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities. Reliable and dependable attendance is required.
- Provides administrative, clerical, and technical support to Operations leaders. Coordinates with other departments and Operations as required.
- Coordinates activities within the Ops Services Department, including management of the maintenance calendar, scheduling of appointments and meetings, and arranging travel for department associates. Generates correspondence, memos, and presentations.
- Develops cross-functional relationships to support new and productive internal and external alliances as directed.
- Performs general administrative tasks in support of the Operations Services Department, such as copying, faxing, collating, and filing documents, ordering office supplies, and generating reports as requested.
- Bachelor’s degree or equivalent experience preferred
- Minimum one to two years of work experience
- Successful completion of annual store training
- Ability to demonstrate and teach Panda’s Mission, Values, and Culture
- Familiarity with retail/hospitality industry and practices preferred
- Computer/technical skills and proficiency in Microsoft Office Suite
- Communication (oral and written), listening, and interpersonal skills
- Customer service skills
- Time management and organization skills
- Actively participates share before a group
- Ability to follow directions and pay attention to details
- Ability to meet deadlines and multi-task
- Ability to work positively with other departments and Operations (“win/win”)
- Ability to demonstrates proactive behavior
- Ability to embrace change and continuous learning
Panda Restaurant Group’s culture is strongly guided by our Mission and Values, highlighted on the Panda websites. We recommend all interested candidates become familiar with our Mission and Values, as well as the principals of The Seven Habits of Highly Effective People, by Stephen Covey.
Panda Restaurant Group, Inc is an Equal Opportunity Employer.
